Frequently Asked Questions

  • General 
  • Product Info
  • Safety 

How do you pronounce Nodiee?

Nod, as in nod your head, and iee, which rhymes with tree. Nodiee isn’t precious, however you pronounce it, Nodiee will still get the job done.

Are you an Australian brand?

Yes. We are proudly Australia owned and operated.

We store and ship all our products from Melbourne, Victoria.

Are white noise machines all they’re cut out to be?

If you ask any of the customers who’ve used Nodiee, they’ll give you a resounding YES! White noise has so many benefits. Among other things, white noise can help you to control your sleep environment and create a calm sleep routine. 

Is Nodiee just a white noise machine for babies or can adults use it too?

The beauty of Nodiee is that anyone can use it, no matter how young or old you are. Many parents will also use Nodiee in their own rooms to help them sleep. Nodiee is completely versatile, adapting to how you need to use it and the stage of life you’re at.

Do I need to pay a monthly subscription to use the app?

No!

The app is totally for free. You can use it without paying any monthly subscription.

  • Smart PRO
  • On-The-Go
  • Thermometer

Device Information

Can you use the sound and light independently?

YES! ✅

Nodiee is fully customisable.

You have the ability to have the sound and light on separately, or have them both run on together.

Does it play continuously all night without the timer?

YES! ✅

You can leave Nodiee running continuously all night without turning off. The timer is an optional feature which you can select a time of 30, 60, or 90 minutes for the machine to automatically switch off.

Can you control it manually without using the app?

YES! ✅

You can control all Nodiee's functions manually from the buttons located on the front off the machine.

What are all the sounds included?

🔊 White noise = white noise, pink noise, brown noise, fan, wall fan, floor fan.


🌿 Nature = rain on roof, moderate rain, light rain, thunderstorm, wind, ocean/waves, water stream, birds, cricket, frog, fireplace, campfire.


💤 Natural = café ambience, clock, meditation, wind chimes, steamship, aircraft cabin, train.


👶🏻 Baby = womb/heartbeat, shushing, hush little baby, lullaby, music box, twinkle little star.


🎶 Music = good morning, fantasy, joyful.

Will it keep running if we have a power outage?

YES! ✅

If your machine is on charge overnight and a blackout occurs, Nodiee's battery seamlessly takes over without requiring any manual restart. Your little ones dreams will be uninterrupted😉.

Can I leave my machine plugged in all the time?

To optimise your machine's performance, remember that it's designed for portability and should not be left continuously plugged in when not in use, as this can drain the battery. Avoid overcharging by only keeping it connected when needed for its intended use. The machine can be left on charge over night if needed for more than 10 hours. However, when the machine is not playing or in use, we recommend unplugging it & turning it off, whether during the day or night, to preserve battery life.

What is the product size & weight?

Nodiee measures 11 x 11 x 15cm and weighs 320g. 

It’s designed to be lightweight and portable so it doesn’t take up much room.

Does the Smart PRO machine has a temperature display?

While it doesn't include a temperature display, we do have a separate Digital Thermometer available. 

How do I know when it's time to charge my Smart PRO machine?

The small light at the back of the machine is the charging indicator light. If the light is solid blue, that means that the battery is charged. If the light is red and is flashing, that would tell you that it's time to charge the battery.


App Information

Can you program just the light to change colour at a certain time?

YES! ✅

Our new PRO model allows you to fully customise the machines settings for each program you create. That includes the light colour. Sound or no sound, plus volume level.

Can you use the app without a WIFI connection?

No!❌

You will not be able to control the device via the app unless you have a WIFI connection.

You can still control the device manually.

Can I control 2 Nodiee's from 1 smartphone?

YES! ✅

You can pair and control up to 5 devices from the same smartphone. How convenient is that!

Can I control the same Nodiee from 2 different smartphones?

YES! ✅

You can share your Nodiee device across multiple smartphones. That means you and partner can both control Nodiee at the same time.

Is the smartphone app available for both iPhone and Android?

YES! ✅

Yes, the smartphone app is available from both the App Store and Google Play Store.

Can On-The-Go be used for overnight use at home?

YES! ✅

This isn’t just your average portable white noise machine. You can leave your Sleep Assist - On-The-Go plugged into the power for overnight use in your nursery or bedroom. This machine doesn’t offer the same advanced functionality as the Sleep Assist Smart PRO, such as colour light options, app control or sleep trainer. But it is great for when you’re travelling or for sleepovers at the grandparents.

Can you play sound without the night light?

YES! ✅

You can play sound without the light or use the light without the sound. It's totally up to you how you want to use it.

Does it have the Shushing sound?

YES! ✅

We know how popular – and effective – the shushing sound is so we made sure to include it in our On-The-Go portable white noise machine. Other popular sounds include pink noise, brown noise, ocean/waves and rain.

Does the backlight for the controls stay on all the time?

No! ❌

It will automatically turn off after 30 seconds. The backlit controls are there to make it easier for you to operate the machine in the dark while you’re trying to juggle a cranky baby or toddler! We added the auto switch-off functionality to ensure your little one isn’t distracted by the lights while they should be sleeping.

What are all the sounds included?

🔊 White noise x 5, pink noise, brown noise.


💨 Fan x 7.


🌿 Forest/birds, water stream, rain, ocean/waves, fire.


👶🏻 Lullaby x 3, womb/heartbeat, shushing.

Does it connect to the same smartphone app as the PRO?

No! ❌

On-The-Go was designed for use outside the home. The app requires a Wi-Fi connection to function so it wasn’t practical to include this functionality in a portable machine.

What is the product size & weight?

On-The-Go measures 9 x 10 x 3.5cm and weighs 210g.
Ultra portable, fits in the palm of your hand.

How do I know when it's time to charge my On-The-Go machine?

The small light located on top of the power button is the charging indicator light. If the light is red and is flashing, that would tell you that it's time to charge the battery.

Is it rechargeable?

No!❌

The device is powered by 1 x AAA battery which we include inside the package.

Does it connect to your smartphone app?

No!❌

This device can only be used manually. No connection to the same app as the Nodiee Sleep Assist SMART.

Can you use this to measure outdoor temperture?

No!❌

The device is designed to measure indoor temperature and humidity only. Outdoor readings will not be accurate.n.

What is the recommended sleeping tempterature?

Babies & Kids = 20-22 °C + 50-60% RH

Adults = 16-22 °C + 40-60% RH

How accurate are the readings?

The readings are not 100% accurate but rather very close estimates. If the reading is within 1.0 C & 5% RH, we consider this as NORMAL.

This item was designed for everyday living, not for strict laboratory testing.

What is the product size & weight?

Our Thermometer measures 7 x 8 x 1.5cm and weighs 70g.

What is the decibel range of the speaker?

The Sleep Assist Smart PRO speaker has a maximum output of 110 decibels. However, this decibel measurement is taken from 1 inch away from the speaker. So you would have to put your ear right up to the machine to hear the 110 level.


The exact decibel level you will hear with vary based on the type of sound used, the size of the room and the distance from the speaker to the ear.


You can download an app on your smartphone to provide decibel measures. Please note the readings are estimates only and wont be completeley accurate.

What is the recommended volume/decibel level I should use?

We recommened a safe decibel range of 50-70 to avoid any harm to a child's ears.


To achieve this, keep the machine at least 1 metre away from the child's place of rest and have the volume level around 60-70% on the Sleep Assist Smart PRO.

How far away should I keep the machine?

The recommended safe distance to place the machine is 1 metre away from the child's place of rest.

Can I leave the Nodiee inside the cot while my child sleep?

No! 

Please do not leave the machine inside the child place of rest. This could pose as an electrical fire safety hazard. No electronic devices should be sitting on or covered by fabrics such as blankets. 

Always keep the machine outside the cot at least 1 metre away from the child's place of rest.

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